Facebook Name Change

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Please be informed that on the 6th of December, Facebook Inc (FB.NAS), will be renamed Meta Platforms Inc (MVRS.NAS) on all MT5 platforms. This is due to the recent name change of the company. Any open positions on FB.NAS will be changed to MVRS.NAS. If you have any questions or concerns please do not hesitate to contact our dedicated Support … Continue reading Facebook Name Change

US Thanksgiving Holiday Trading Schedule 2021

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Dear Trader,

Please find our updated trading schedule and general information for the Thanksgiving Day Holiday on Thursday November 25th, 2021 & Friday November 26th, 2021.

Scheduled Maintenance to Customer Support – November 20

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Dear Trader, Due to routine maintenance, our automated chat service may be temporarily interrupted at 4pm AEDT (UTC+11:00) and 1 PM SGT (UTC+08:00). We apologise in advance for any inconvenience caused and thank you for your understanding. If you have any questions or require any assistance, please contact our Support team via email: support@icmarkets.com Kind Regards, IC … Continue reading Scheduled Maintenance to Customer Support – November 20

Scheduled Chat Maintenance – November 14, 2021

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Zendesk will perform critical maintenance which will impact performance for Chat and Agent Workspace customers on November 14, 2021, UTC, during the times listed below. Customers Affected: Zendesk Chat and Agent Workspace customers on all Pods will experience a maximum service disruption of 45 minutes at some time within the 1-hour maintenance window. Affected products: Chat, Agent Workspace, Social … Continue reading Scheduled Chat Maintenance – November 14, 2021