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Wir sind uns bewusst, dass unser kontinuierliches Wachstum von der Gewinnung und Bindung hochkarätiger Mitarbeiter abhängt. Daher sind wir stets auf der Suche nach den besten Talenten. Wenn Sie nach Möglichkeiten suchen, Ihre Karriere in einem schnell wachsenden und innovativen Unternehmen zu verbessern und zu entwickeln, dann IC Markets könnte hier der richtige Ort für Sie sein.

Erweitern Sie Ihre Karriere

Da IC Markets weiterhin stark wächst, bauen wir auf der ganzen Welt mit rasanter Geschwindigkeit die Anzahl unserer Mitarbeiter aus. Das bedeutet, dass es in den Hauptbereichen des Unternehmens häufig neue Möglichkeiten gibt: Trading, Marketing, Recht/Compliance, Vertrieb, Finanzen, IT-Entwicklung/Produktion, Operations, Personalwesen.

Wir sind bestrebt, ein herausforderndes und sich lohnendes Arbeitsumfeld zu bieten.

Limassol, Cyprus

We are always looking for new talent to join our support team.

Job role and responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email.
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures.
  • Analysing and investigating trades.
  • Maintaining the company’s high standard of client communication.
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.
  • Handling complaints professionally and courteously.
  • Flexible with work hours including weekends.

Candidate requirements:

  • Fluent in verbal and written English to business standard.
  • Enthusiastic and ‘can do’ approach to customer service.
  • Ability to remain calm and focused in a fast paced environment.
  • Previous experience in a similar role considered an advantage.
  • A broad understanding of financial markets and trading, preferably with foreign exchange.
  • Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.
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Job role and responsibilities:

  • Assist clients throughout the onboarding process.
  • Relationship management with new and existing clients.
  • Relationship management with new and existing Partners
  • Educate clients on how to use the company’s trading platforms and products, deposit and withdrawal methods.
  • Researching regional business opportunities

Candidate requirements:

  • Fluent in either Portuguese, Arabic, Italian or German to a business standard, in addition to English.
  • Excellent communication and written skills as well as attention to detail.
  • At least one year experience with forex in a similar role.

Job role and responsibilities:

  • Initial due diligence on clients’ accounts
  • Verification and monitoring of Know Your Customer documentation
  • Monitoring and subsequently investigating incoming deposit transactions.
  • Processing of manual client inter account / profile transfers.
  • Review and approval of IB commission related withdrawal requests
  • Assisting clients with their Accounts related queries via email
  • Providing Support team additional Accounts related information / feedback relating to client’s requests

Candidate requirements:

  • Experience in back office administration/accounting would be an advantage
  • Excellent written and verbal communication skills
  • Basic knowledge of Excel and other Microsoft Office tools
  • Attention to detail and good organizational skills
  • Open minded team player and willingness to learn

Job role and responsibilities:

  • Create and maintain the software development information architecture and work closely with developers to obtain in-depth understanding of products.
  • Work with internal teams to obtain an in-depth understanding of products, services and the documentation requirements.
  • Produce high-quality documentation that meets industry standards and is developed appropriately for end user audience.

Candidate requirements:

  • Minimum of 3 years experience in a similar position or related field is a must.
  • Previous experience within FX Industry will be considered an advantage.
  • Experience in Software Development documentation writing.
  • Ability to quickly grasp complex technical concepts and make them easily understandable
  • Demonstrated ability to to independently scope out and write technically accurate, concise, and thorough content.
  • Professionalism, good work ethic, self-motivation and a desire to succeed.
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Sydney, Australia

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We are always looking for new talent to join our support team.

Job role and responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email.
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures.
  • Analysing and investigating trades.
  • Maintaining the company’s high standard of client communication.
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.
  • Handling complaints professionally and courteously.
  • Flexible with work hours including weekends.

Candidate requirements:

  • Fluent in verbal and written English to business standard.
  • Enthusiastic and ‘can do’ approach to customer service.
  • Ability to remain calm and focused in a fast paced environment.
  • Previous experience in a similar role considered an advantage.
  • A broad understanding of financial markets and trading, preferably with foreign exchange.
  • Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.

We are always looking for new talent to join our support team.

Job role and responsibilities:

  • Assisting clients in a friendly, helpful manner via Live Chat, telephone and email.
  • Educating clients in the company’s platforms, trading products, account opening/deposit/withdrawal procedures.
  • Analysing and investigating trades.
  • Maintaining the company’s high standard of client communication.
  • Working as part of a team to ensure department KPI’s are met, particularly with regards to response times and client satisfaction levels.
  • Handling complaints professionally and courteously.
  • Flexible with work hours including weekends.

Candidate requirements:

  • Fluent in verbal and written English to business standard.
  • Enthusiastic and ‘can do’ approach to customer service.
  • Ability to remain calm and focused in a fast paced environment.
  • Previous experience in a similar role considered an advantage.
  • A broad understanding of financial markets and trading, preferably with foreign exchange.
  • Mandatory:
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.
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Für weitere Informationen zu freien Stellen oder um Ihren Lebenslauf und Ihr Bewerbungsschreiben einzureichen, senden Sie bitte eine E-Mail careers@icmarkets.com.au

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