Dispute Resolution Process
If at any stage you wish to lodge a dispute with IC Markets, please refer to our Dispute Resolution Process.
Anti Money Laundering
In accordance with the Australian Anti-Money Laundering (AML) and Counter-Terrorism Financial Act 2006 IC Markets requires you to provide certain documents to identify you before opening your trading account. Please ensure that you have read and understood our Anti Money Laundering Policy which outlines our requirements prior to completing your online account application.
To ensure compliance with ASIC regulatory guide 227 applicants must complete a suitability test. The test is designed to test your knowledge of Forex and CFDs. In order to pass the test a pass mark of 70% or 7 out of 10 must be achieved.
Counterparty Hedging Policy
Our Counterparty Hedging Policy outlines how we manage market risk and exposure to our counterparties.